Account and Data Deletion

Use this page to request deletion of a Tasda web or mobile account.

Delete in the app

After signing in, go to Account → Profile settings → Delete account. Reauthentication may be required.

Request deletion on the web

If you cannot access the app, email info@tasda.de from the address registered to your account with the subject “Account deletion request.” We may request limited information to verify ownership.

What is deleted?

Your profile, conversations, representative settings, and account-linked user content are deleted from active systems or irreversibly anonymized. Published representatives are unpublished.

What may be retained?

Limited records required for fraud prevention, security, dispute handling, tax, or accounting may be retained for the applicable legal period. Removal from backups is completed through the normal backup lifecycle.

Timing

Verified requests are generally completed within 30 days. We will tell you if a legal exception applies.